In Layman’s Terms: User-Centered Design For Software
As part of my presentations at Manchester Digital’s event Usability: What’s The Use?, we produced a short video explaining the importance of adopting a user-centered design approach when developing business critical software and systems.
Rather than us preaching about this subject, we decided to ask our client C&O Powder Coatings a few questions and get them to explain why user-centered design is so important for their new enterprise resource planning (ERP) system that we are developing.
Questions we asked that feature on this video are:
- what are your efficiency and productivity issues?
- what are their customer service demands?
- what are your expectations?
- what does user-centered design mean to you?
Comments and feedback greatly received…
Tags: business case, software, ucd, video
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2:46 pm
17th December 2009
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