Paul Rouke Bio

I'm the user experience director at PRWD, and have 7 years commercial experience at Littlewoods Shop Direct. Delivering User Centered Design processes to improve systems and applications is what I do.

view my full bio

PRWD

Usability and software development agency specialising in:

  • User Centered Design
  • Best Practice E-commerce capability, UCDCommerce
  • Business Modernisation

view more on PRWD

PRWD, specialists in online user experience
Call us today on
0161 918 6729

Search

Archive for the ‘Events’ Category

Online Fashion 100 – From Leon Bailey-Green

Friday, June 12th, 2009

I was recently delighted to be invited by Fashshot to go along to the Online Fashion 100 event in London, on Wednesday 17th June in London.
Online Fashion 100 by Leon Bailey-Green

Online Fashion 100, in the words of Leon Bailey-Green, is:

a collection of inspirational, interesting and influential people in the online fashion industry

Just some of the names and brands that are on the list include:

Download a pdf of the complete Online Fashion 100 rundown

It’s safe to say that the event should have a real buzz about it and I’m looking forward to meeting up with some of the Online Fashion 100 select plus other movers and shakers in the fashion retail business.

How much focus do the retailers place on a good user experience?

Following my recent usability and benchmarking article on Econsultancy I’ve published another article looking at some of the pureplay and high street fashion retailers when it comes to key areas of the online customer experience and usability best practice.

Pureplay fashion brands that feature include ASOS, my-wardrobe, Net-a-porter, Koodos and The Outnet.

High street fashion brands that feature include Harvey Nichols, Miss Selfridge, Topshop, Next and New Look.

Take a look at the article and feel free to get in touch if you would like more information.

Paul Rouke Speaking Alongside Google and PricewaterhouseCoopers

Wednesday, April 29th, 2009

I’m highly honoured to have recently been asked by How Do to speak alongside Google and PricewaterhouseCoopers at a conference entitled Speeding up in the Slowdown on Thursday 4th June 2009 in Liverpool.

Conference Overview

Coping with and emerging from this recession in a stronger and profitable state are quite simply what most businesses wish to achieve. This major How-Do half day conference in Liverpool has drawn together five outstanding speakers whose collective expertise can help companies achieve just that.

In the current challenging economic climate, companies who not only survive, but actually thrive, are those who can develop and utilise a true competitive edge. If you want to guarantee your business the opportunity to implement ideas that will help make it more productive, more pro-active, more competitive and ultimately more profitable, then this conference is for you.

How-Do has brought together an outstanding panel of speakers for this conference at Liverpool Science Park, all of whom are focused on providing the type of insight and information that can make a real difference to the success of your organisation.

Areas Covered

The speakers including myself will be covering five key areas of your business:

  • learning first hand from Google on what’s really working online
  • how to develop and win new business
  • more effective communication and engagement with business media
  • improving the performance of your e-platforms
  • reviewing and developing your strategy in a crowded marketplace

The Panel Of Speakers Are

  • Andrew Barke (Google)
  • Paul Rouke (PRWD)
  • Bill Gleeson (Liverpool Daily Post)
  • John Leach (Winning Pitch)
  • Eva Berg-Winters (PricewaterhouseCoopers)

Booking Information

Delegate tickets are £88 + VAT early booking/charity rate (for bookings before 22nd May or whilst tickets last), £118 + VAT thereafter. Places are limited and you can book online to reserve your place. If you have any queries please contact Cathryn O’Grady on 07918 174176, or by e-mail cath@how-do.co.uk.

Presentations From Usability: What’s The Use?

Thursday, January 29th, 2009

Thanks to everyone who came to last nights usability event that we sponsored in Manchester, Usability: What’s The Use? There was around 100 people in all which was great to see.

Full event details and resources

You can view further information from my presentations, including the video clip on User-centered design from a companies perspective, at the events page on our main business site.

In addition below are the presentations I gave on the night…

An introduction to usability

Usability for customer facing websites

Usability for internal software systems

Usability Event – Usability: What’s The Use?

Thursday, December 18th, 2008

Manchester Digital present a FREE usability event sponsored by PRWD.

Event Details

Quick Registration


Overview

For the digital sector, usability and user experience are more than new fads.

These topics, and their perceived value to businesses, have been talked and written about many times, but lets get it straight: just exactly what is the use of usability to a company looking at improving their performance, ROI and staff efficiency?

In this FREE event Paul Rouke, User Experience Director at PRWD, and 2 guest speakers Judith Garman of AbilityNet and Pete Bagnall of SurfaceEffect, will be providing a range of real-life examples and industry insights which will help reveal some of the tangible benefits businesses can gain by embracing usability and user experience.

Through the course of the evening you will see why usability can play a significant role in the likes of e-commerce websites, B2B websites, lead generation sites, intranets, internal software systems and the development of bespoke web and software applications.

The event will be followed by drinks, some food and networking.

Itinerary

18.00 registration
18.30 seminar
19.50 discussion
20.15 drinks, food and networking

Who Should Come

  • Procurement staff
  • Business owners
  • Heads of IT
  • Heads of marketing
  • Consultants
  • People wanting to know about usability and its importance to businesses

Target Sectors

  • Public sector
  • Retailing
  • Manufacturing
  • Digital and creative
  • Leisure and Tourism
  • Business and Consumer Services
  • Financial Services
  • Education and Training

Event Leader Paul Rouke of PRWD

Paul is the User Experience Director at PRWD.

Having worked for 7 years in user experience at the UK’s biggest home shopping group, Shop Direct Group, Paul Rouke founded PRWD in 2006. PRWD is an acronym for ‘Productivity without Difficulty’, which reflects their approach to developing online platforms and systems which focus on allowing users to be more productive and efficient with their time whilst having an enjoyable, problem free experience.

Paul has led the development of PRWD’s best practice driven e-commerce platform UCDcommerce, as well as leading the design and development of an internal resource planning system. All platform and system development work PRWD carry out follow a User-Centered Design process, an approach which will be explained during the course of evenings event.

Paul has worked in a range of sectors including the public sector, financial services, travel and tourism, retailing and manufacturing.

Paul has applied his usability experience and expertise on well know brands such as Kays, Littlewoods, JD Williams, The Co-op, The Cotswold Company and Additions Direct, as well as a wide range of SME’s.

Paul is a member of the Usability Professionals Association (UPA) and an active member of the Northern User Experience Group.

Guest Speaker Judith Garman of AbilityNet

Judith is a usability and accessibility consultant with AbilityNet’s web services team.

Judith’s background is in software development and HCI (Human Computer Interaction), she has a Masters of research Degree in Usability from Lancaster University. Judith is a strong believer in user engagement being critical to the development of usable and accessible systems and champions this belief in all her work.

Prior to joining AbilityNet Judith worked for HSBC for 2 years as a senior usability consultant working on national and global projects across a range of devices and software. She has also worked with Sony Ericsson Mobile Communications and Orange in usability and customer experience. Her work has included e-commerce sites, Intranets, staff-facing applications and mobile devices. Judith has experience of a wide range of user testing techniques both lab-based and in the field.

Judith is a member of the British HCI group and the Northern User Experience group.

Guest Speaker Pete Bagnall of SurfaceEffect

Pete is the Principal Interaction Design consultant at SurfaceEffect Ltd. He’s a strong advocate of user centered design, and has taught user research methods at Lancaster University, and at the British Computer Society’s Human-Computer Interaction conference for several years.

He’s also a practicing designer, and has worked on projects ranging from online pharmacies to project management systems, in the UK and the USA, for bluechip to small clients.

He can advise clients on developing solutions based on firm user needs, providing radical or conservative design as appropriate. Despite being a technologist by training he insists that technology must serve human needs, and not become a straight-jacket

Definitely Not The Last Supper!

Thursday, December 18th, 2008

After a slightly later than usual start to the day we are back working today after our fantastic Christmas evening with some of our clients last night.

We started with a few mulled wines on the Albert Square European market, followed by a sumptuous meal at Tampopo (highly recommended if you haven’t yet tried it!).

PRWD staff and clients at Tampopo in Manchester

We finished off with a few drinks in Beluga, exchanging stories of Christmas parties which have not gone according to plan (think people having a few too many drinks and people letting off steam with one another!) plus looking ahead to 2009 and the projects that we will be working together on.

In reference to the post title, I’m referring to the fact that the clients we invited out are some of our long term clients who we have built extremely strong relationships with – so this certainly won’t be the last time we share a meal with these clients!

Oh and before I forget, I hope readers of our blog have a fab Christmas and a prosperous New Year!