Paul Rouke - Usability Professional

Following the recent launch of our UCDcommerce platform, we’re now beginning to brainstorm potential straplines for the platform, which will feature on the new logo (hold your horses, we’ve not got to that yet!) and website (when designed and developed).

Straplines Following My Blue Chip Retailing Background

To recap on my reasons why I decided to begin developing UCDcommerce 12 months ago, this came off the back of my 7 years commercial experience in User Centered Design for Shop Direct Group, the UK’s biggest shop at home group. PRWD certainly wasn’t going to settle for any off-the-shelf or mid level e-commerce platform, instead we were going to be in complete control of how our platform will evolve, based upon client, but most importantly users, requirements.

With a continual evolvement of UCDcommerce planned, my initial strapline ideas very much revolved around our aim to deliver enterprise level e-commerce solutions to blue chip clients (both existing and new), and I must admit I was very happy with these 1st ideas.

If you’d like to see my ideas 1st hand, download a pdf mindmap of my initial strapline ideas for UCDcommerce.

Alternatively I’ve listed them out below:

• blue chip e-commerce intelligence
• user centered enterprise e-commerce
• remarkable e-commerce solutions
• harnessing consumer intelligence
• user driven e-commerce
• where business goals meet user goals
• consumer driven e-commerce
• engage, convert and retain customers
• results driven e-commerce
• enterprise level intelligence

What do mean they are corporate and boring!?

Following my personal initial brainstorming the team got together, and although the consensus was that these straplines certainly encompassed the vision and strategy for UCDcommerce, they have a strong leaning towards being corporate and ultimately boring. In addition Katie felt that although users/consumers are key drivers for our platform, these straplines lacked more of a commercial focus. To quote Katie,

“Most of these straplines aren’t selling the benefits to the seller, only the user, and they could be more fun!”

Not one for ignoring constructive criticism, I embraced our teams views and we swiftly moved on to thinking of how to combine the user benefits and the commercial objectives for our User Centered Designed e-commerce platform.

Oh and adding some fun and personality into the strapline where high on the agenda!

Straplines Following Group Brainstorming

You can download a pdf mindmap of our group strapline ideas for UCDcommerce.

Alternatively, they are listed out below:

• converting shoppers to buyers
• driving shoppers to buy
• from shoppers to buyers
• from surfing to spending
• user experience drives sales
• more than a shopping solution
• selling, the right way
• consumer driven e-commerce
• engage and convert shoppers
• because happy users spend more
• because satisfied users increase sales
• because users want to enjoy shopping
• if they enjoy shopping they’ll buy

And the new strapline is…

We’ve not decided yet! Alongside the strapline we are developing the long term strategy for UCDcommerce, and therefore we’re making sure that we don’t rush in making the right decision.

We’d be interested in finding out your views on which straplines resonate best with you, knowing that UCDcommerce is all about delivering user centered shopping experiences which provide engaging shopping experiences, resulting in increased conversions, referrals, basket sizes and repeat visits for our clients.

I am delighted to welcome Katie Brunt into the PRWD team, as our new marketing and brand development executive.

With my business PRWD having already worked for blue chip companies such The Co-op, Nationwide, N Brown Group and Shop Direct Group, it’s certainly long overdue that recognition of PRWD being a well respected usability consultancy and web application/software development team is made much more visible in the digital sector.

USP’s, Clients and Specialist Services and Solutions

On coming on-board and beginning to fully understand the USP’s of the business, our client base and our specialist services and solutions, including UCDcommerce (PRWD’s e-commerce platform), Katie says:

I’m so excited about working within such an exciting, young and daring company who are not afraid to produce something remarkable for their clients. However I have got my work cut-out as most of our existing clients have come about from word of mouth, with little previous marketing of the business been done, but with such a great platform and service PRWD are going to be making waves very soon, so watch this space!

All that remains for me to say is “lets get this marketing party on the road”!