A commercially focused user experience designer and information architect with 7 year’s experience of UCD (User Centered Design), customer experience and information architecture. This expertise has been applied to a diverse portfolio of brands and clients gaining significant experience in the online retail and information technology sectors. I am passionate about delivering compelling customer experiences that fulfill consumer goals and align to key business drivers. In addition I have a proven track of working with and managing multi-disciplinary teams to develop useful, usable, engaging and accessible online applications and retail platforms.
Recent projects have included:
Completed projects included:
Interaction and interface design, usability and accessibility design, information architecture, prototyping
Requirements gathering, user testing facilitation, competitor benchmarking, stakeholder analysis, documentation, business process and operational analysis
Project planning, business case development, team leadership, project estimating and prioritisation